visitors with disabilities
Odyssey Arena is committed to ensuring that services are accessible to visitors with disabilities. Please contact us if you have any comments that would help us improve our service.
PARKING
The car parking spaces closest to the building are
reserved for blue badge holders. Please direct all car park
enquiries to The Car Park Manager, The Odyssey Trust Company 028
9073 0937 or email r.mccord@theodyssey.co.uk
GENERAL ACCESS
Entry into the building is at street level and
lifts are available to provide access to all levels of the
building. Vertical access through the building is provided
principally by three 12-person lifts, one located in the North VIP
entrance, one in the South VIP entrance and one in the main
entrance lobby.
Staff are on hand at events to provide assistance if required. A limited number of wheelchairs are available to visitors on request.
There are 10 unisex, wheelchair accessible toilets throughout the Arena.
BOX OFFICE
The Arena Box Office has low level counter. Hearing
enhancement systems are also available at the Box Office counter. A
text phone is available within the Box Office for people with a
hearing disability 028 9073 9174.
ASSISTANCE DOGS
Assistance dogs are welcome, but visitors are asked
to bear in mind the noise levels at concerts and the potential use
of special effects including pyrotechnics.
SEATING ARRANGEMENTS
Six dedicated viewing areas are provided, providing
access for visitors using wheelchairs and their companions within
the Arena.
Please contact our Box Office for advice on accessible seating to suit individual requirements or assistance needs.
Assisted hearing facilities are available for the main auditorium - headsets are available from the Customer Services desk in the main foyer.
WHAT'S ON
Event lists are available in alternative formats
upon request. Please contact a member of our Marketing team on 028
9076 6000 for further details.
